845 Privacy Policy — Protecting Your Information
845 takes seriously our responsibility to protect the privacy of every Malaysian user. This Privacy Policy explains what information we collect, how it is used, how it is protected, and your rights as a user of our platform.
Last updated: 2026. This policy applies to all registered users of the 845 platform.
1. Information We Collect
When you register and use the 845 platform, we collect several types of information to ensure our services operate reliably and securely. The information collected includes:
Account Information
This includes your full name, mobile number, email address, date of birth, and a copy of your identification document (MyKad or passport) submitted during the account verification (KYC) process. This information is required to verify your identity and process withdrawals.
Payment Information
We record the details of all deposit and withdrawal transactions in Malaysian Ringgit (RM/MYR), including the bank account or e-wallet used. We do not store credit card numbers directly — all payments are processed through secure payment processors.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address, and general location (based on IP). This information helps us detect suspicious activity and improve platform performance across the range of mobile devices used by Malaysian users.
Usage Data
We record user activity on the platform, including games accessed, session duration, betting history, and selected preferences. This data is used to personalise your experience and continuously improve the 845 platform.
2. How We Use Your Information
845 uses the information collected for the following purposes:
- Account verification and security — Verifies user identity during registration and every login, and detects unauthorised access attempts.
- Financial transaction processing — Ensures that MYR deposits and withdrawals are processed accurately and securely to the correct account.
- Legal compliance — Meeting legal requirements related to anti-money laundering (AML) and the applicable KYC obligations.
- Customer support — Providing relevant and effective assistance when you contact the 845 support team.
- Platform communications — Sends important account notifications, selected promotions, and service updates via email or message.
- Product improvements — Analysing usage patterns to improve the interface, introduce new features, and optimise the mobile experience.
845 does not use your personal information for purposes beyond those stated above without your prior consent.
4. Data Storage and Security
845 employs robust technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
All data transmitted between your device and 845's servers is protected by SSL (Secure Socket Layer) encryption. This ensures that every MYR financial transaction and all login credentials are transmitted securely and cannot be intercepted by third parties.
Account and transaction data is stored on servers protected by strict access controls. Only authorised 845 staff with a legitimate business need have access to users' personal information.
Your data is retained for as long as your account remains active, or as long as necessary to fulfil our legal obligations. Upon account closure, data that is no longer required will be deleted in accordance with established procedures, unless a longer retention period is required by law.
5. Sharing Information with Third Parties
845 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your explicit consent. However, there are limited situations where information may be shared:
- Payment processors — Transaction details are shared with approved payment providers to process deposits and withdrawals in MYR. These providers are bound by strict confidentiality agreements.
- Legal requirements — 845 may be required to disclose information to Malaysian authorities where mandated by law, court order, or a legitimate official investigation.
- Fraud prevention — In cases of suspected fraud, relevant information may be shared with security agencies or the appropriate authorities.
- Technical service providers — Providers who help operate 845's technical infrastructure may have limited access to data necessary for their functions, and all such parties are bound by data protection agreements.
Outside of the situations described above, your personal information remains under 845's control and is not shared with any external parties.
6. User Rights, Policy Changes & How to Contact Us
Your Rights as a 845 User
As a registered user, you have the following rights regarding your personal information:
- Right of access — You may request a copy of the personal information we hold about you.
- Right to rectification — If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
- Right to erasure — Under certain circumstances, you may request the deletion of your personal information. However, some data may need to be retained to comply with legal requirements.
- Right to object to processing — You may object to the use of your information for specific purposes, such as marketing communications.
Changes to This Privacy Policy
845 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Users will be notified of any significant changes via email or in-platform notifications. Continued use of the 845 platform following such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or wish to exercise your data privacy rights, please reach out to the 845 team at:
Email: [email protected]
You can also visit our FAQ to find answers to frequently asked questions about your account and privacy.
Your Privacy, Our Priority
Register for a 845 account with confidence — your data is protected and your experience comes first, every time.